C | Brockton, Massachusetts | 04/25/2024
After buying our first home we found that our electric and heating bills were unfathomably high. On average we were using 1500kwh per month and were spending $1,200 to $1,500 per month for oil and electric and it was untenable so after 6 months in our home we decided to look into Solar. The ecofriendly benefits were a bonus but realistically we desperately needed to stabilize our electric cost. I like to get as much information as possible to make the most financially sound decision and get the most bang for my buck. The first go around we received many quotes through Energy Sage, did a ton of research, and ultimately met with 8 different solar reps to review their proposals. We were pleased to learn that our house was somewhat of a golden goose for solar so we encountered so really aggressive salespeople who were promising the moon and 120% production estimates. Outside of the scheduled meetings we were getting doorknockers from newer companies frequently (sometimes multiple times per day) so it was important for me to find a company that had an established history in the business, were transparent, and realistic. Of all of the people we met with Molly Verville from All Energy Solar was the only one to tell me that it would be disingenuous to give us a production guarantee based on 6 months of electric usage data, recommended that we consult with an electrician, change our energy supplier, and prioritize weatherizing our home so that we can get a more accurate proposal. She gave one of the more conservative production estimates and actually raised some concerns about the impact that unnecessarily high production could have on our net metering credits due to some unimplemented legislative changes. I had a ton of questions and she knew her stuff. I never felt like she was trying to obfuscate or that she was just trying to make a quick sale which was a breath of fresh air. We followed her recs which were helpful and 6 months later we decided that buying solar panels still made the most sense and we had more reliable data to work from with updated proposals. We decided to go with All Energy knowing that we may be paying a bit more but would be getting top tier service. After signing our contract we were assigned to work with Carlo Maloni who was a great advocate for us through the process. He kept in communication with us with calls and emails every two weeks to keep us in the loop, ensured that if he didn’t know the answer to a question that he would get us in touch with someone who did, and made sure that we knew ahead of time if there were any potential delays. He coordinated a seamless transition of our project to his manager Annalise for the 2 months while he was on paternity leave, and when he came back he picked things up with us right were we left off fully up to speed. Our panels have been on for almost two months and they were so proactive with startup monitoring that in the first couple of weeks they identified a minor issue before I was even aware of it and their electrician Mike came over the same day to make sure it was fixed. So far our production has been exceeding our consumption and it the monitoring app has been extremely useful for us to be able to identify what is still contributing to high usage. Overall, working with him and everyone from All Energy made this a painless process. I am really happy we chose All Energy and I would wholeheartedly recommend them to anyone looking to switch to solar.
Isaac | Jamaica Plain, Massachusetts | 04/23/2024
Excellent Job on a Complex Residential Installation
I recently had a photovoltaic solar energy system installed on my roof by All Energy Solar, and overall, I am very pleased with the experience. From the start, the company's sales team made a great impression by being personable, professional, and thorough in answering all my questions. Once I signed the contract, I was assigned a dedicated customer service representative, Carlo Maloni, who kept me updated throughout the approval and installation process. His communication was excellent, and he made sure to keep me informed at each step. The interconnection approval and installation process went smoothly, despite some challenges due to the complex setup in my duplex home. The team encountered obstacles related to my neighbor's pre-existing solar array on their side of the roof, and the installation team had to develop creative solutions to work around the neighbor's equipment. Despite these hurdles, the installation team was thorough, resourceful, and respectful of my neighbor's space. While there were some minor delays due to these complexities, the team handled everything professionally and kept me informed about their progress. The timeline from "signed contract" to "first watts produced" was just under 6 months. After the installation was completed, the company continued to provide excellent follow-up service. They helped me set up the Enphase Enlighten app for real-time monitoring of my system's energy production and guided me through the process of participating in the residential energy credit (REC) market. I experienced a minor issue with the system's monitoring, but the company resolved it within hours of my call, which I greatly appreciated. In conclusion, I am very happy with the service provided by All Energy Solar. Their team was professional, knowledgeable, and attentive throughout the process. I highly recommend them for anyone considering a solar energy system installation in Boston, MA or the surrounding area.
Steve Small | Lyme, New Hampshire | 04/19/2024
Pros!
Everything from start to finish went smooth as silk. The installation was done in one day with little to no disruption to our home. The wiring was discrete and well planned out. All of the financial incentives were completed for me and the system is working as advertised.
melanie | Barrington, New Hampshire | 04/18/2024
easy process
It was an easy process from the initial call to the final set up. everything was explained well. never felt like I didn't know what to expect during the process. the rain did hold up the install but no fault to the company. I am happy with my panels.
Regina | Richmond, Massachusetts | 04/11/2024
Carlo Maloni was fantastic. He always responded within a day and always left both a phone message and an email to be sure I would get his message. He was out on paternity leave after the solar installation was complete and the approval then stalled. A large part of that was the Town of Richmond changing electrical inspectors at the same time but communication with All Energy was much slower. As soon as Carlo was back I was informed what was holding approval up and we did then get approval.
Karen Gomez | Agawam, Massachusetts | 04/10/2024
Second installion
We contracted All Energy Solar in 2015 to install our first 22 panels 5.3kW system. So far we have generated over 62 megawatts. We decided to contract All Energy again in 2023 to install an additional 8 panels for a 3.36 kW system to assist in the charging of our 2 plug in hybrids. Our second install was just as great at the first with All Energy. We could not be more happy with their installation and customer service. All Energy Solar is a professional company with outstanding installers and employees. Our install looks much cleaner that the competition and the service has been outstanding throughout all processes. Highly recommend this company for all your solar needs! Please note our installation price has add-ons for a car charger and other additional work requested.
Ben | Melrose, Massachusetts | 04/09/2024
It was a long process, but the team at All Energy Solar supported the project the whole time. My ESS installation was one of the first (and the first for my city) to be installed with the new regulations in place that required a lot more to be done to meet code. There were a few hiccups along the way, but the team at All Energy Solar did all they could to remedy the issues. All in all, I am very happy with the installation and the results.
Brandon | Westminster, Massachusetts | 04/03/2024
Great experience from start to finish. Entire process was very quick and easy. Installation crew was great as well, and made sure everything was setup how we'd like it. Would recommend to anyone looking for a solar installation company.
John Giller | Hebron, New Hampshire | 03/24/2024
Hebron New Hampshire install
I thought that everyone at All Energy Solar that I interacted with professional and dedicated. Molly and Carlo always took time answer my questions and concerns. The guys in field were professional and curtious as well. All in all the process was smooth and ahead of schedule.
Matt and Jen | Granville, Massachusetts | 03/20/2024
Excellent experience
We chose All Energy after initial quotes from several companies because we appreciated the way their staff approached our project. They did not try to sell us more than we need, and even explained why some of what we were curious about might not serve us. This ethical approach continued through our entire process.
